Terms Of use

All content on the site, such as, but not limited to, texts, graphics, trademarks, images (regardless of attributes), digital files and software, is the exclusive property of us or the content providers who work with our Online Store, and is protected by Greek and International copyright laws.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the real provider of the content of the website is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or for commercial or other purposes is permitted only with our prior written permission or any other copyright holder of the above copyrights.

The names, images, logos and insignia that represent our business and / or our online store and / or third parties contracted as well as their products or services, are exclusive marks and insignia of our business and / or site and / or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on our website and in our online store should in no way be construed as a transfer or assignment of their license or right of use.

The collection and use of any product catalogs, product descriptions or prices, any indirect use of the Online Store and its contents, for the benefit of another business, commercial or not, without our written consent is prohibited.

The users of our website accept that they will not use our online store for sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal, obscene, threatening, offensive, harmful, annoying, slanderous, defamatory, vulgar, libelous, violates someone else's privacy, shows empathy, or expresses racial, ethnic, or other discrimination, may harm minors in any way, may not be transmitted in accordance with law or contractual or managerial relationships (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights, contains software viruses or any other program files, which have fig intended to interrupt, cause damage, destroy or equip the operation of any computer software or hardware, intentionally or unintentionally violates applicable Greek and Community law and its provisions, may harass third parties in any way and any content used for collect or store personal data about other users.

Visitors reserve a limited, revocable, and non-exclusive right to create a hyperlink to our homepage on a website owned by them, as long as this hyperlink does not describe the site or the products or services with a false, misleading, derogatory or otherwise unpleasant manner. Any unauthorized use terminates the license or access granted by the website.

Our company places great emphasis on the security of your personal data as well as on the security of your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information related to your personal information and transactions is secure and confidential.

All card payments are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

The passwords used for your identification are two: the Password (e-mail) and the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information.

Allows you to change your Personal Security Password as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise our online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest that you use not only letters and numbers but also symbols when creating a password.

Access to our systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.

Our site may use cookies to identify the visitor / user of certain of our services and pages. Cookies are small text files that are stored on the hard drive of each visitor / user and do not receive knowledge of any document or file from his computer. They are used only to facilitate the visitor / user access to specific services of the site and for statistical purposes in order to determine the areas in which our services are useful or popular or for marketing purposes. The visitor / user can configure his server (browser) in such a way that either warns him about the use of cookies in specific services, or does not allow the acceptance of the use of cookies in any case. In case the visitor / user of the specific services and pages does not wish the use of cookies for his / her identification, he / she cannot have further access to these services.

The return policy of KLIK is to accept back every product within 15 calendar days from the day of its delivery, as evidenced by the shipping document of the courier company (courier) or whichever carrier was used.

Before each return it is necessary to communicate (via the Contact form of the site or by e-mail or by phone) with us, and our consent for the return you want to make. In any other case, KLIK reserves the right to refuse to receive your return.

In addition, you must include the receipt (or invoice) that was sent to you with the package you received from KLIK, so that the return process can be successfully completed. Otherwise, in which you do not have the relevant document, it is not possible to return products.

KLIK accepts the responsibility for sending the wrong, damaged or generally defective product. In this case the replacement is made without the cost of return and new shipping. Refunds are only accepted if the product is not available. Necessary condition is in the return of the product to use the transport / courier proposed by our company.

To secure your return rights, we recommend that you use postal, courier or shipping service to record the status of the shipment, as we can not take responsibility in case the returned product does not reach our offices (and therefore not can be replaced or refunded). The customer is always responsible for sending the product, as the recipient of the KLIK, it is not possible to search for your package in any post office / shipping.

Your request for replacement or refund, please send it either in writing in your package or by e-mail as there is the possibility to call us at 2310.287.050 (prefix +30 for calls from abroad) and let us know if you want replace a product or let us know of any complaints about our products and services.

For the return of an incorrect, undamaged or generally non-defective product, the customer bears the costs of both shipping and return. Before returning a non-faulty, non-damaged or generally non-defective product, please check that basic requirements of the KLIK refund policy are met:

• - The product is in condition that can be resold (with the manufacturer's tabs, without damage, dirt, use, etc.)
• - The product has not been "personalized" (no name and / or number has been printed, no badges have been affixed, etc.)
• - The product was not on sale at the time of purchase.
• - You have the receipt (or invoice) to present with the return.

If the product meets the above criteria, you can send it back to us for replacement with another product from our catalog or you will be issued a credit note for your subsequent purchases. Refunds are not accepted. In case of return due to replacement, you can choose from the entire list of our products.